A required Microsoft security update for Internet Explorer (IE) will be installed after February 12th. This update will upgrade IE6 to IE7. For those of you who don't already have IE7, you will notice the browser interface will appear a little different from IE6. Below is a brief set of instructions on the first time setup of IE 7. A Frequently Asked Questions
(FAQ) list on using IE7 will posted on the Liberal Arts Help Desk web site, techsupport.la.psu.edu. This FAQ will be accessible when the update is installed.
To place a help request do one of the following:
Call the helpline at 814-865-3412
Or, you can log in and enter your issue into the System. Report your problem electronically <here>
Our hours of operation are: Monday - Friday: 8:00AM - 5:00PM
Helpful tips when reporting a problem to the helpdesk can be found <here>
Update 3-21-2008 - Lotus Notes Webmail Service Update: We are still experiencing technical issues with the Lotus Notes Webmail service. At 12:15PM, Friday, March 21, 2008, the Lotus Notes server will be taken off-line for approximately 30 minutes to apply a patch to resolve an issue with the backup software and the Lotus Notes WebMail service. Please close Lotus Notes before 12:15PM today.
3-21-2008: Lotus Notes Webmail Service: We are currently experiencing technical issues with the Lotus Notes Webmail service. Our staff is currently working to resolve this issue as soon as possible. This does not effect Lotus Notes e-mail through the installed client.
2-6-2008: Due to an update in Lotus Notes, you may be prompted with the message listed below a few times. When you see it, choose the last option "Start trusting the signer...." and then click on OK. When asked to create a cross certificate, choose Yes. You may get several prompts. Please choose Yes or OK through these prompts.
Connection instructions and wireless locations are now available <here>
For More information Contact the Liberal Arts Helpdesk at 814-865-3412.