In an effort to standardize our scheduled maintenance for server patches, updates, upgrades, or hardware replacements, we have adopted a formal schedule for server maintenance within the College of the Liberal Arts. This schedule is the 2nd and 4th Thursday of every month from 5:30pm-7:30pm. This does not mean that we will be performing updates or changes every 2nd and 4th Thursday; this only means that if we do perform any updates or maintenance that it will be done during these windows of time. We will be implementing this schedule starting Thursday, May 14th for Microsoft's patch Tuesday releases. Please plan your schedules accordingly.
Faculty and instructors are invited to sign up for free technology training offered during the break in the academic schedule, May 11-15. Summer-Fest 2009 is a weeklong training event developed to target technology as it relates to pedagogy. View Seminars!
The option to use Penn State as a dial-up internet service provider will no longer be available as of July 1, 2010.
To place a help request do one of the following:
Log in and enter your issue into the System. Report your problem electronically <here>
or call the Help Desk phone at 814-865-3412
Our hours of operation are: Monday - Friday: 8:00AM - 5:00PM
Helpful tips when reporting a problem to the helpdesk can be found <here>
6/26/09 - The Lotus Email and Instant Messaging servers will be off-line between 6:00 and 7:00 this evening for an upgrade to its anti virus software.
The Good Mobile server will also be off-line between 6:00 PM and 7:00 PM. If you do not begin receiving emails on your mobile phone by 7:30 PM, please restart your device.
Connection instructions and wireless locations are now available <here>
For More information Contact the Liberal Arts Helpdesk at 814-865-3412.